About Marlow

Our Mission

Our mission is to help you realise your vision for your online presence, and create simplicity for you.

We approach every project with experience and dynamism, where each goal is an opportunity to create solutions for you.

Our focus is on reliable and beautiful web design. We also offer digital communications services like report publishing.

We love working with business owners 1:1 to help them realise their goals.

We would be delighted to talk about how we can help. Please get in touch to kick start your project or to simply say hello.

Where We Are

We are based in New York City, United States and Sydney, Australia. We service clients that operate in Australia, America, and internationally.

We craft dependable online spaces that delight

Hi there, nice to meet you 👋

I’m Sanice - Web Designer, Communications Specialist, and Founder of Marlow.

With prior experience as a Marketing and Communications Associate for one of Australia’s leading venture capital firms, I’m privileged to have worked with many up and coming start ups, leading companies, and exciting brands across a range of sectors.

My experience has seen me work with some compelling companies, from technology start-ups and boutique consultancies to small businesses and biomedical innovations.

Following VC in Australia I launched Marlow, where I leverage my experience in communications and combine it with my passion for design, web and technology. I am now located in New York City, helping clients across Australia and the U.S.

My purpose really lies in helping business owners thrive. I believe that because it is imperative now to have a strong, authentic online presence to flourish across almost any industry, you need to feel empowered and proud of your website. But it doesn’t stop there, a website needs to be utilised to its fullest extent to get the most out of your investment.

Our Process

Making websites is difficult – let us create simplicity for you.

01
0 - 1 Weeks

Strategy

We will kick off with a couple of sessions to discuss your goals and vision for your website, if we haven't begun this already.

During this phase we will decide on your site map and make a plan for pulling together the content for your website.

You will be introduced to your client portal where we will continue to share resources for the new site.

02
2 - 3 Weeks

Design & Development

Once our vision starts to take shape, we will move on to design & development.

We will keep communication lines open with your through every design phase, and have regular touch points, to ensure you are happy with the design at each stage.

01
0 - 1 Weeks

Training

We will equip you with everything you need to maintain your new website via a recorded training sessions and video tutorials.

If you would prefer not to manage your site yourself, we can happily do it for you.

04
0 - 1 Weeks

Publish

We’ll configure, finalise and publish your site.

This is also when we will hand over site ownership to you, along with your training materials and assets in an organised filing system.

Learn more by visiting our portfolio or client testimonials.

We work with you to create an online presence you’ll want to show off, approaching all of our projects with attention to detail and transparency. Because of this, we take on a limited number of projects a month.

We’d love to hear about your upcoming projects or simply answer any questions you may have.

Frequently Asked Questions

Can’t find what you’re looking for? Please feel free to reach out to us if you have any questions.

  • We aim for projects to be launched in 4 - 12 weeks. Our roadmaps typically work in 6-week cycles.

    The best way to ensure you have your new website live within the timeframe you need it is to reach out as early as possible so we can discuss options and set a roadmap that suits you well in advance.

  • Website costs vary greatly. Finding a web designer or agency to undertake a project can be a daunting task, particularly if you are working within a budget.

    Try and find the right balance between quality, expertise, budget, service and outcomes. As with many services — you get what you pay for.

    Do your research before choosing a designer and don’t be afraid to ask plenty of questions in order to make the best decision for you.

    After all, your website is an investment in your business – your website should be enabling growth through whatever means suitable. It should also be a reliable source of information, have utility, attract customers and make you feel proud to share.

    The pricing for our website packages starts at $5,600.

  • Maintenance is crucial to ensuring the success of your website. Not only do you want to keep information reliable and factual, but Google will rank more active websites higher, so it pays off to keep your content fresh.

    We equip you with all the training you need to help you update your site into the future. We also provide support for 2-weeks post-launch. We can still help you with your website following this for a fee (either hourly or on our maintenance retainer).

    We can also handle all maintenance and updates for you if you would prefer to outsource. Our maintenance retainer is $380/month.

  • We typically use Squarespace as our website platform of choice, though we also work on Wordpress and Wix.

    Here are our top 5 reasons why we prefer Squarespace:

    1. User-friendly Content Management System (CMS) to manage all your integrations;

    2. Built-in content hosting and SSL (Secure Sockets Layer). This is the standard security protocol for establishing an encrypted link between a web server and a browser;

    3. Ability to incorporate custom code without compromising usablility;

    4. Ability to integrate a number of useful tools and functions such as social media accounts, email marketing campaigns, bookings and eCommerce;

    5. Lastly, it’s affordable, with a range of pricing options to suit businesses and projects of all sizes. Your fees are also bundled up which is easier to manage and more transparent.

  • There are no charges from us once your website is handed over, the exception being whether you choose one of our maintenance packages.

    You will however have two ongoing charges which would be standard (at a minimum) for any website: your platform subscription and your domain hosting. In some cases you can bundle these.

    Squarespace is our website hosting platform of choice. Subscriptions cost between AU$16/mo – AU$52/month. You can find more information on Squarespace Subscription pricing here.

    We’ll help you choose the right subscription for your business and take care of the set up and associated admin.

  • All of our sites are hosted securely and include an SSL certificate.

    You can find more on Squarespace’s security stack here.

  • A responsive website resizes your content and images to fit different devices and screen widths. Utilising responsive design allows visitors to view your site in many ways (including on mobile devices) without compromising the way your site looks.

    We build your site with responsiveness in mind. This also means that for content updates and maintenance, you don't need to maintain separate sites for every potential device, browser, and display width — you can manage it all on the one CMS (Content Management System).

  • SEO helps drive traffic to your website. We use standard best practices to ensure that Google and other major search engines trust and rank your site.

  • Yes, you will have full access to a built-in analytics with a high degree of detail, which we will walk through with you as part of your training.

  • If this is your first website and you do not have a domain, we’ll set this up with you. If you have an existing domain, we’ll take care of the domain transfer.

  • All of your social accounts can be linked to your website and by doing so, you can display live feeds and post content simultaneously across multiple platforms.

    We can also integrate tools to assist with eCommerce, scheduling, memberships, marketing and more. We’ll discuss these solutions with you early on.